Issuing the MNP number takes 2-3 days. Please plan ahead for MNP port out.
MNP number issue fee is 3,000JPY + VAT per request.
After logging into your "My Sakura Mobile" account, please proceed to the "Manage Plan" page. Please follow the instructions below to request an MNP number
For information on how to get to your "Manage Plan" page, visit this link.
*Do NOT select "Terminate Contract"
1) Select "Request MNP (for Termination)" (Refer to ①in the images below)
2) Make sure that the Subject is "Termination of subscriptions" and enter in any helpful or necessary information for us (Refer to ② in the images below)
3) After checking the information filled in the form, please select the "Submit" button to confirm your request (Refer to ③ in the images above)