If I am not able to use the device. Is it refundable? SakuraMobile December 04, 2018 09:11 Updated Follow For product malfunctioning, we provide refunds. For product incompatibility, we do not provide refunds. Related articles How do I make payments? Can I pay with cash on delivery? How many Data amount do I need? Can I pick up your products at the airport tonight / tomorrow? Do I need to install APN profile in my iPhone? How do I check my data usage? Comments 0 comments Please sign in to leave a comment.